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Who we are - Mission and Values

As member-institution of the Integrated Health and Social Services University Network (CIUSSS) for West-Central Montreal, Jewish General Hospital is committed to fulfilling the ideals outlined in the CIUSSS's Statement of Mission and Values and Code of Ethics.

CIUSSS West-Central Montreal makes this commitment in the interests of providing all recipients with the highest quality of health care and social services.

When the healthcare network came into existence in 2015, a shared Statement of Mission and Values was developed by a team representing all of the departments and programs, in collaboration with patients’ representatives.

This initiative, undertaken in order to create a unified vision for CIUSSS West-Central Montreal, was led by the network’s ethicist under the supervision of the Department of Quality, Evaluation, Performance, Ethics and Archives.


Our Mission

To provide general and specialized care of the highest quality in a safe, humane and caring manner, with an emphasis on specialized and ultra-specialized care.

To develop and promote an environment for leadership and excellence in health sciences education

To encourage and support research in order to advance the knowledge of the prevention, cause and treatment of illness and health

To actively participate in and lead the development and evaluation of new technologies in order to enhance patient care

We also recognize that the talent and commitment of our staff contribute to our strength. We will continue to foster a work environment where each person is valued, respected and supported in professional endeavors and educational programs for personal and professional growth.

Based on a philosophy of providing "Care for All", the JGH respects the concerns of all religions, cultures and ethnic communities. Although the hospital is a non-sectarian institution, it maintains an environment that respects the culture and the spiritual and religious beliefs of the Jewish faith.

Our Values

Quality Care
We are committed to providing care of the highest quality, as well as supporting our Continuous Quality Improvement Program, promoting evidence-based medicine, and implementing best-clinical-practice guidelines.

Safety
We are committed to promoting and providing safe care and service delivery to all. Safety is everyone’s responsibility. It is valued as a fundamental right and expectation.

Compassion, Dignity and Respect
We are committed to treating our patients and their families with the utmost compassion, dignity and respect. We listen and respond to the needs of our patients, while respecting their confidentiality and encouraging their participation in decision-making.

Teamwork
We recognize the importance, quality, diversity and contribution of each member of our staff. We are committed to working together as a team, collaborating with one another, and sharing our knowledge to achieve our common vision and goals.

Knowledge
We value learning, and will continue to develop, promote and support an environment that encourages education and training among health-care professionals. We will also continue to support professional endeavors and educational programs that contribute to the growth and development of our staff.

Innovation
We encourage creativity and initiative in our staff in order to identify and implement innovative means of enhancing the services and care that the hospital provides.

Integrity
We will conduct ourselves with honesty and fairness in accordance with ethical principles.

Efficiency
We are committed to managing our resources responsibly and leading the way in developing new means of achieving efficiency in our operations.

Community
We value our role in improving the health of the population. We also value the contribution of the community we serve (irrespective of race, religion or ethnicity) and of the efforts of our donors and volunteers in helping us to fulfill our mission and ensure the continued growth of the hospital.