Patient Experience
Compassion by Design
About the Patient Experience
Programs and services
Patient Experience measurement
I am the patient experience
Patient stories
Additional resources
Become a patient advisor
Contact information

Patient Experience

The JGH Patient Experience program will formally integrate existing health and support services for patients, as well as introduce new initiatives to benefit JGH patients and families. Altogether, this is a quality improvement initiative that will improve patient safety and efficiency during the transitions of care, involve patients more in the care process, facilitate the patients' ability to articulate any safety concerns they may have, and ensure effective discharge planning.