Patients and Visitors
Patient Resources
Ombudsman
Users Committee
Hope & Cope
Humanization of Care
Speak Up!
Living Will
Consumer Health Information
Health Alerts
Contact and Directions
Patient Resources
Looking for reliable and comprehensive information on a medical condition? Need support during your loved one’s journey? We’re here to help.

With a variety of resources available at the JGH, we can help answer your questions.

  • Patient and Family Resource Centre 
The PFRC is where you and your family can find reliable and up-to-date information on all aspects of health.
Contact the PFRC at extension 22391 or 22453 or at library.jgh@mail.mcgill.ca, or visit the office in Pavilion A Room A-200.

jgh.ca/en/pfrchealthinfoserv

  • Hope & Cope
Hope & Cope is a unique, volunteer-based organization that helps people cope with cancer by offering innovative and comprehensive bilingual services that meet the many practical, emotional and social needs of cancer patients and their families. Services include one-to-one peer counseling and support groups, professional assessment and referrals, workshops on topics ranging from coping with a new diagnosis to taking your life back after cancer, a resource room with wigs, turbans and scarves, and a library. Hope & Cope’s free-standing Cancer Wellness Centre offers a wide variety of classes that focus on wellness in mind, body and spirit.
Hope & Cope can be reached at 514-340-8255 and has offices in the Segal Cancer Centre (Room E-730.1), Radiation Therapy (Room G-18.85), and Palliative Care (Room B-400.1). The Wellness Centre is located at 4635 Côte-Sainte-Catherine Road and can be reached at 514-340-3616.

https://www.hopeandcope.ca/

  • Office of the Patient experience
The Office of the Patient Experience has your best interest at heart by coordinating existing health and support services as well as introducing new initiatives to benefit JGH patients and families. This Quality initiative aims to improve patient safety during transitions of care, involve patients to a greater extent in the care process, facilitate patients' ability to discuss any safety concerns, and ensure effective discharge planning.
If you have a concern about the quality of your care, or for more information, contact the Office of the Patient Experience at extension 23928 or at jgh.ca/patient-experience