Patients and Visitors
Patient and Visitors’ Guide
Contact and Directions
Food Court and Catering
Clinics and Testing
Preparing for Your Admission
Who Provides Your Care?
My Surgery
Patient Resources
Consumer Health Information
Health Alerts
Contact and Directions

Welcome to the Jewish General Hospital

This guide was created with you, our patient, in mind. All of the information in this pamphlet will help you better navigate your way around the Jewish General Hospital (JGH) during your stay. If you still have questions that aren't answered in this guide, feel free to ask a member of your healthcare team for help. 


The JGH believes in a respectful environment for everyone. 
Violence of any kind will not be tolerated.

If you or someone you are accompanying has reduced mobility, please avoid using the revolving door when entering or existing the hospital.

Instead, please use the manual or automatic doors on either side of the revolving door.

Important phone numbers

JGH main telephone number: 514-340-8222 

Admitting 28211
Commissioner of Complaints and of Quality Service (Ombudsman) 24222
Office of Clinical Ethics, Quality and Patient Experience  23928
Patient Accounts 28241
Security/Lost and Found 5000
Users’ Committee 23090
Volunteer and Spiritual Services 25985

Hospital address and departments phone numbers

Getting to the Hospital
By Car

By Public Transport
Getting around the JGH
Hospital Map

Visiting hours

General: 2:30 - 8:30 p.m.
Maternity: 3:00 - 8:30 p.m.
Coronary Centre Unit and Intensive Care Unit : 24 hours a day
Family members may visit at all times, except during nursing shift changes (see below).
Please allow 45 minutes for shift changes.

Nursing shift changes

7:30 - 8:15 a.m.
3:30 - 4:15 p.m.
7:30 - 8:15 p.m.
11:30 p.m. - 12:15 a.m.

Wi-Fi and internet

Free Wi-Fi is offered in key areas of the hospital, as indicated on signs.

How to connect with us